Fractional COO & Head of Delivery

For startups and agencies that have outgrown founder-led delivery: I set up planning, hiring and the internal tools that keep projects on plan. I grew from Project Coordinator to COO at an agency of roughly 40 people.

40+
people hired
50+
people managed across my Owlab tenure
40
active projects in my weekly COO planning
5
clients kept for 3–5 years

Clients in AndorraWeb3 products · AustraliaInsurance reporting · AustriaMedical ERP · CanadaPRTS Media, Montreal agency (2018–2021), Upwork clients · ColombiaUpwork clients · CyprusWeb3 products · EstoniaProperty data pipelines, Telegram dating & events, Expense & receipt app · FinlandAI medical imaging, Expense & receipt app · GeorgiaWeb3 products · GermanyLead-gen data systems · IsraelFitness app, Upwork clients · South AfricaLanguage learning · UKNutrition coaching, Investment research, Upwork clients · United Arab EmiratesAdTech marketplace · USProject management SaaS, AI greeting cards, Upwork clients

What I do

Portfolio planning

As COO, I ran weekly planning for the whole portfolio: up to 40 active projects and 5 project managers.

Hiring and team growth

Hired 40+ people and managed 50+ across my Owlab tenure. Per-developer training tracks turned 3 backend developers into smart-contract engineers and opened a web3 service line behind 8+ crypto client projects.

Operations tooling

A project-estimate tracker and Slack bots for bench tracking, missing-report chasing and team activity analytics ran delivery operations for an agency of roughly 40 people.

The commercial side

At Approck: an acquisition CRM, cohort forecasting and investor reporting behind $1.4m+ in closed investment deals.

Case studies

Approck

Owned marketplace delivery, acquisition operations, CRM and forecasting at Approck VC. Evaluated 100+ applications with full due diligence and grew the marketplace website from zero.

$1.4m+ closed • 50+ acquisitions • ~3k monthly active users • ~100 leads/month

Property data pipelines

🇪🇪 Estonia

First MVP: 2019

5+ years continuous delivery (2019–2025)

Ran registry scraping for a European real-estate financing marketplace, including an AWS migration, CRM sync, and ongoing data-quality work.

1,200+ hours • 115+ tasks • 5 contributors • 3 departments

Product context: state construction-permit registries in 5 countries scraped continuously and synced into the client's CRM and sales workflows.

Team mix: 4 backend, 1 PM/BA.

Web3 products

🇦🇩🇨🇾🇬🇪 Andorra, Cyprus & Georgia

First MVP: 2021

Coordinated an Ethereum ERC-20 launch with a fixed 500M supply, NFT contracts and an ICO marketplace, presale cabinets, TRON products, Telegram/Viber exchange bots, and crypto banking.

1,900+ hours • 170+ tasks • 17 contributors • 8+ clients

Team mix across projects: 6 backend, 9 frontend, 3 UI/UX, plus BA and content roles.

Tools I built & operated

Subscription cohort forecasting for acquisition reviews

Built a forecasting tool that imports RevenueCat, Adapty, and Apphud cohorts, models weekly, monthly, and annual subscriptions, and exports revenue, profit, ROI, and acquisition-price scenarios. Includes a no-new-subscriber mode and checks for incomplete retention data and unverified subscription mixes.

Agency ops platform (internal)

Project-estimate tracker plus Slack bots for bench tracking, missing-report chasing, and team activity analytics — internal tooling that ran delivery operations for an agency of roughly 40 people.

Internal upskilling programs

Per-developer training tracks in Next.js, Shopify, Solidity smart contracts, and Selenium QA automation. The Solidity track turned 3 backend developers into smart-contract engineers and opened the web3 service line behind 8+ crypto client projects.

Need a fractional COO or head of delivery?

Authorized to work in Canada & EU.