Case study
B2B project-management SaaS
US-based SaaS product for workspaces, task boards, dashboards, notifications, and support workflows.
2,000+ hours • 230+ tasks • 13 contributors • 8 departments
3.5-year product lifecycle
Challenge
Subscriptions, per-seat billing, and paid support had to evolve without breaking existing accounts.
Outcome
Shipped 50+ features, a free tier, and three monetization models: subscriptions, pay-per-seat, and paid email support.
Team mix: 3 backend, 4 frontend, 2 UI/UX, 2 QA, 1 DevOps, 1 PM/BA.
Product context: 50+ features, free tier, 3 monetization models, scalable AWS infrastructure.
My contribution
Managed delivery across user/admin workflows, monetization logic — Stripe subscriptions, pay-per-seat with proration, trials, and refund handling — a paid email-support-desk add-on on Postmark, AWS infrastructure, and client repository handoff.
What shipped
- Project-management SaaS shipped continuously over 3.5 years
- Workspaces, boards, dashboards, notifications, 50+ features total
- Three monetization models: subscriptions, pay-per-seat, paid support desk
- AWS infrastructure and repository handoff
Stack
- Python
- Django
- ReactJS
- NextJS
- AWS
- REST APIs
- Stripe
- Postmark
- email integrations
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