B2B project-management SaaS
US-based SaaS product for workspaces, task boards, dashboards, notifications, and support workflows.
2,000+ hours • 230+ tasks • 13 contributors • 8 departments
3.5-year product lifecycle
Challenge
Subscriptions, per-seat billing, and paid support had to evolve without breaking existing accounts.
Outcome
Shipped 50+ features, a free tier, and three monetization models: subscriptions, pay-per-seat, and paid email support.
My contribution
Managed Stripe subscriptions, prorated pay-per-seat billing, trials and refunds, plus the paid email support desk on Postmark. Coordinated these monetization flows with user/admin interfaces, AWS infrastructure, and the client repository handoff.
What shipped
- Project-management SaaS shipped continuously over 3.5 years
- Workspaces, boards, dashboards, notifications, 50+ features total
- Three monetization models: subscriptions, pay-per-seat, paid support desk
- AWS infrastructure and repository handoff
Delivery team
Team mix: 3 backend, 4 frontend, 2 UI/UX, 2 QA, 1 DevOps, 1 PM/BA.
Stack
- Python
- Django
- ReactJS
- NextJS
- AWS
- REST APIs
- Stripe
- Postmark
- email integrations
